CUSTOMER SATISFACTION ON SECURITY SYSTEM IN EBANKING SERVICES WITH SPECIAL REFERENCE TO CHENNAI CITY

Authors

  • S.Poornima , Dr.R.Sridharan

Abstract

The banking trade consumes remained speedily rising the usage of E-banking such as a wellorganized also feasible device towards make consumer rank. It remains unique of the wide
spread facilities accessible via the traditional banks into offer quicker also dependable facilities
towards wired consumers. By the speedy growth of CPU too such as a viable too E-banking can
stand used toward interest additional consumers to execute banking transactions now connected
banks. But, the main problematic of E-banking met via the suppliers exists that a huge amount
of the banks consumers are not prepared to usage the E-banking facilities obtainable. This
occurred payable to the facilities obtain able over E-banking takes however to fulfill their
consumers. Customer satisfaction remains a vital aspect to support banks to endure viable
benefits. Hence, the determination of this study is to examine and observe the issues which
effect customer satisfaction to E-banking. Designed questionnaire survey also interview were
used in gathering the data, a sample of 64 respondents providing valued response also a reaction
concerning to the overhead issues that affect clients conclusion to do E-banking.

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Published

2020-12-01

How to Cite

S.Poornima , Dr.R.Sridharan. (2020). CUSTOMER SATISFACTION ON SECURITY SYSTEM IN EBANKING SERVICES WITH SPECIAL REFERENCE TO CHENNAI CITY. PalArch’s Journal of Archaeology of Egypt / Egyptology, 17(6), 2659 - 2665. Retrieved from http://mail.palarch.nl/index.php/jae/article/view/1208